Too ba! the sunglasses were delivered in a cheap plastic box, not the original Fendi box
Hi Corry,
Thank you for your review.
We are sorry to hear that.
Our team reviewed the product description and information given about the product but there was no mention about original Fendi box, as per the item does not include any box.
Thus, you received the product without original box, however our team shipped the item to you with a no-brand box, to fulfil the shipping and complete after purchase experience in the best conditions.
I hope our intention was clear.
Thank you so much for choosing Her-Age
I bought several times from the shop and never felt disappointed! Everything is perfect, from the fast shipping to the meticulously wrapping to customer care. You can feel all the passion and love Her-Age staff puts in what they do. One of the best vintage shops xx
I want to thank Xenia and all of the people at Her-Age for helping me with the purchase of this lovely white Westwood corset. It is truly beautiful! Shipping was incredibly fast and without incident! I will be back!
Jennifer
My first order from Her-Age. As it was the Christmas season, Her-Age had some difficulties with the punctual delivery. In the end, the delivery was on time. I am extremely satisfied with my purchase and the item arrived as described. Customer communication could be more proactive. However, I would buy from Her-Age again.
Dear Bettina,
Thank you very much for your valuable feedback. We are glad that the issues were resolved effectively, and we will continue to work to ensure a high quality customer service experience in the future. We cannot wait to see you back at Her-Age soon!
Best regards,
HER-AGE Team
Purchased a couple items from Her-Age and all the time I was 110% satisfied with all details including the product, packacing, timing and the service!! My last purchase was a montblanc back pack which I love wearing daily! Thanks her-age team.
Dear Egemen,
Thank you for your kind words.
Your satisfaction with your shopping experience is what motivates us to always strive to be better! We are happy to hear that you are enjoying your one-of-a-kind pre-loved treasures and hope to see you soon again on Her-Age.com
Thank you,
Her-Age Team
In my several purchases I have always had a great customer experience, delivery times respected, flawless quality of service and product expectations mantained.
Highly recommended
Dear Enrico,
Thank you for taking the time to leave such a glowing review!
We are glad you had such an amazing experience with us.
We hope to welcome you back soon!
Best wishes,
Her-Age Team
I have bought 2 chanel’s articles: one bag and one pair of earings. In both cases articles were delivered in perfect status and time! Moreover the chanel bag has an NFT that guarantes authenthicity and this increase my trustability in making the purchase. Min the website i found not common pieces and this worth the value of my purchase. I love to be an #herager !!
Dear Elena,
Thank you for taking the time to leave us such stellar feedback!
We are glad you had such a great experience with us, and we hope you are enjoying your Chanel treasures as well as your complimentary NFT.
We look forward to welcoming you back on our platform soon!
Best wishes,
Her-Age Team
Awesome selection of items! So happy with my purchase, the product was just as described and the delivery was fast! Very good costumer service attention, Love it
Dear Daniela,
Thank you for taking the time to leave such a lovely review!
We are glad you had such a great experience with us and we hope you are loving your pre-loved items.
We look forward to welcoming you back soon!
Best wishes,
Her-Age Team
Good product chosen by a clearly detailed description. Perfect correspondence between quality and price. I would have liked to received more precise information about the time of delivery that I asked twice to the customer service till I got a feed back.
Dear Arianna,
Thank you for taking the time to leave your honest feedback.
We are very happy that you are enjoying your product, and we are actively working to further improve our customer service operations to ensure a timely response.
We hope to see you back with us soon!
Best wishes,
Her-Age Team
The product selection at Her-Age is super cool, I was never into vintage and pre-loved luxury bags until I joined the community of #Heragers ! apart of the great quality & design , I feel like I gained the values of being a part of the circular economy. on the other hand my experience with Her-age was very transparent and smooth.... it's true a brand reflects it's intention through it's actions !
I bought a Prada Canapa and the shipment was very fast! I was a bit skeptical BUT the conditions of the bag were exactly as described on the website. I really liked the idea of keeping the certificate of authenticity on the blockchain as an NFT to keep the market, as well as the product information, safe and to combat the rise of counterfeits. Thank you guys for the amazing job, rest assured I will be back!
The product was in line with the description of the website, no bad suprises! It was a gift and it came at time and her new owner loves it!
