INFORMATION AND SHIPPING COSTS

We prepare and ship your preloved orders within 24 hours and make express deliveries to 80 countries worldwide.

The shipping costs may vary depending on the destination country, as indicated in the following table: 

 

EUROPE

Country	Standart Delivery
Albania	€ 28
Andorra	€ 18
Austria	Free Shipping
Belgium	Free Shipping
Bosnia & Herzegovina	€ 28
Bulgaria	Free Shipping
Cyprus	Free Shipping
Croatia	Free Shipping
Denmark	Free Shipping
Estonia	Free Shipping
Finland	Free Shipping
France	Free Shipping
Georgia	€ 45
Germany	Free Shipping
Gibraltar	€ 28
Greece	Free Shipping
Guernsey	€ 28
Ireland	Free Shipping
Fær Øer Island	€ 28
Italy	Free Shipping
Jersey	€ 28
Latvia	Free Shipping
Liechtenstein	€ 28
Lithuania	Free Shipping
Luxembourg	Free Shipping
Malta	Free Shipping
Norway	€ 28
Netherlands	Free Shipping
Poland	Free Shipping
Portugal	Free Shipping
Monaco	€ 28
United Kingdom	Free Shipping
Ukraine	€ 45
Czech Republic	Free Shipping
Romania	Free Shipping
San Marino	€ 12
Serbia	€ 28
Slovakia	Free Shipping
Slovenia	Free Shipping
Spain	Free Shipping
Sweden	Free Shipping
Switzerland	€ 20
Turkey	Free Shipping
Hungary	Free Shipping

 

EXTRA EUROPE

Countries	Standart Delivery
Algeria	€ 45
Saudi Arabia	€ 40
Armenia	€ 45
Australia	€ 45
Azerbaijan	€ 45
Bahrain	€ 45
Brazil	€ 45
Canada	Free Shipping
China	€ 45
Colombia	€ 45
South Korea	€ 45
Egypt	€ 45
United Arab Emirates	€ 45
Filippines	€ 45
Japan	€ 45
Hong Kong	€ 45
India	€ 45
Indonesia	€ 45
Israel	€ 45
Kazakistan	€ 45
Kirghizistan	€ 45
Kuwait	€ 45
Lebanon	€ 45
Macao	€ 45
Morocco	€ 45
Mexico	€ 40
New Zealand	€ 45
Oman	€ 45
Panamá	€ 45
Qatar	€ 45
Russia	€ 45
Singapore	€ 45
United States of America	Free Shipping
South Africa	€ 45
Taiwan	€ 45
Thailand	€ 45
Tunisia	€ 45
Uzbekistan	€ 45
Vietnam	€ 45

  

CUSTOM DUTIES AND TAXES

All prices shown in the checkout do not include custom duties and import taxes. 

Orders delivered to the EU countries will not be charged any additional fees.

Customers who ordered from countries outside of the EU are required to pay custom duties and import taxes to be able to receive and collect their purchases. 

DELIVERY TIMES 

Your purchases from her-age.com are delivered by our partner DHL to all countries worldwide. Deliveries are done from Monday to Friday, 8 a.m. to 6 p.m., except on national and local holidays. 

 

ITALY:

• EU FREE SHIPPING: delivery within 2–7 business days 

EUROPEAN UNION: 

• EU FREE SHIPPING: delivery within 5–9 business days

EXTRA EUROPEAN UNION:

• STANDARD SHIPPPING: delivery within 7-12 business days

Delivery times are to be used as a guide only. Her-Age does not accept responsibility for any delays in the delivery of your order under specific conditions or during customs clearance, if applicable. We will always endeavour to limit potential delays in delivering your order.

  

TRACKING YOUR ORDER 

After placing your order, you will receive an email with the shipment ID (tracking) number, which you can use to track the order. You can also check the status of your shipment at any time and stay up to date on your purchases in the Orders and Returns section of your profile.