Dispatch times depend on whether your item is marked as Ready to Ship or Standard Shipping.

Ready to Ship

These pieces are already in our central warehouse and have completed authentication and quality control.

We dispatch within 1–5 business days of payment confirmation.

Standard Shipping

These pieces are held by our trusted international partners. Before dispatch to you, they are transferred to Her-Age in Milan for final quality control and preparation in our signature packaging.

We dispatch within 5–10 business days of payment confirmation.

Delivery after dispatch

Business days are Monday–Friday, excluding public holidays. The timeframes above cover preparation and dispatch; they do not include transit time.

Delivery is fully insured and tracked, normally via DHL Express. Transit time after dispatch depends on your destination and any applicable customs clearance.

You will receive tracking details as soon as your order is dispatched.

At Her-Age, we provide a premium, transparent and fully insured worldwide shipping experience for our global community of collectors and luxury enthusiasts.

Shipping fees are calculated automatically at checkout based on your delivery destination and are always displayed before payment. Every authenticated vintage and pre-owned luxury piece is shipped via DHL Express with full insurance and global tracking.

Shipping Rates

Shipping fees reflect the specialist handling, insurance and international logistics required for authenticated luxury fashion.

• Italy: €15
  
• Europe & Northern Europe: €25
  
• United Kingdom & Hong Kong: €35
  
• USA & Canada: €55
  
• Rest of the World: €55
  

Every order is carefully prepared by our team before dispatch, ensuring the highest standards of protection, presentation and international delivery.

Important Information

The final shipping cost is always confirmed at checkout before payment.

For destinations outside the European Union, customs duties, import taxes or local handling fees may apply according to the regulations of the destination country. Her-Age prepares all required export and customs documentation and remains available to assist throughout the international shipping process.

For eligible non-EU clients, prices are automatically displayed VAT-free, in accordance with applicable international tax regulations.

Yes — Her-Age ships worldwide in partnership with DHL Express, ensuring secure, insured, and fully trackable delivery to every destination.

All orders are carefully prepared and dispatched with premium handling, and a tracking link is provided as soon as your shipment leaves our warehouse.

Please note that prices shown at checkout include the cost of your items and the applicable shipping fee. Customs duties and import taxes are determined by the destination country and remain the responsibility of the recipient.

While customs procedures are managed by local authorities, our logistics team is always available to provide documentation, guidance, and support, ensuring the smoothest possible delivery experience worldwide.

Ready to Ship means that the piece is already in our central warehouse and has completed authentication and quality control.

We dispatch within 1–5 business days of payment confirmation (Monday–Friday, excluding public holidays).

Delivery is fully insured and tracked, normally via DHL Express. Transit time after dispatch depends on your destination and any applicable customs clearance.

You will receive tracking details as soon as your order is dispatched.

Standard Shipping means that the piece is held by one of our trusted international partners.

Before dispatch to you, it is transferred to Her-Age in Milan for final quality control and preparation in our signature packaging.

We dispatch within 5–10 business days of payment confirmation (Monday–Friday, excluding public holidays). This timeframe covers the transfer to Her-Age, preparation and dispatch; it does not include transit time to your address.

Delivery is fully insured and tracked, normally via DHL Express. Transit time after dispatch depends on your destination and any applicable customs clearance.

You will receive tracking details as soon as your order is dispatched.

Prices displayed at checkout do not include any customs duties or import taxes that may be applied by local authorities upon delivery.

EU Deliveries

For orders shipped within the European Union, no additional customs fees apply.

The price shown at checkout is final.

Non-EU Deliveries

For orders shipped outside the European Union, local customs duties or import taxes may apply, in accordance with your country’s regulations. These charges are determined by local authorities and may vary depending on destination and item value.

At Her-Age, we are committed to a premium cross-border shopping experience built on transparency, authenticity, and worldwide insured delivery. While customs policies are managed by local authorities and cannot be determined in advance, our logistics team provides all required documentation and remains available to assist you at every step, ensuring a smooth and secure international delivery.

All orders placed on her-age.com are delivered worldwide by our trusted partner, DHL Express.

Deliveries are typically made Monday to Friday, between 8:00 AM and 6:00 PM, excluding national and local holidays.

Once your order has been dispatched, you will receive a DHL tracking link allowing you to monitor your shipment in real time and, where available, reschedule or customize your delivery preferences directly with the carrier.

Yes, every Her-Age order is fully insured from the moment it leaves our warehouse until it is safely delivered.

For the majority of orders, we ship worldwide with DHL Express, ensuring secure, trackable, and insured delivery with premium handling throughout the entire journey.

For high-value jewelry, precious stones, and exceptional collector pieces, we partner with Ferrari Logistics, a trusted luxury courier specialized in the transport of fine jewelry and high-value goods.

These shipments benefit from dedicated handling, reinforced security protocols, sealed and tamper-evident packaging, and full insurance coverage from collection to final delivery.

This tailored approach allows us to offer the highest level of protection and peace of mind, ensuring that each exceptional piece is transported with the care it deserves.

Should you require bespoke shipping arrangements, special handling, or valuation support, our dedicated team will be delighted to assist you personally.